imoo Support Center

Get to know your device with guides, shopping support, and more.

Popular articles

How do I cancel my order?

You may contact our customer service via to cancel your order. Once your order has been proces...

How do I submit a return / refund request?

If you have any problem with your order in imoostore, please feel free to contact We will carr...

What should I do if I received wrong or missing merchandise?

If you received wrong or missing merchandise please contact our customer support via with photo...

How do I add Minichat friends on imoo Watch Phone APP?

Only users who download and install the APP on their phones and bind the watch to their phones will automatically ent...

How do I use Minichat on imoo Watch Phone?

Enter “More”, find and enter the Minichat APP, long press “Hold to Talk" in the Minichat interface to start recording...

What is Class Mode of imoo Watch Phone?

In Class Mode, the watch can only tell the time and will reject all calls and messages for a certain period of time.


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