After-Sales & Warranty

Will rooting or unlocking the bootloader void my warranty?

The technical process of rooting or unlocking the bootloader does void the warranty of a imoo device. Meanwhile we strongly suggest for you to only root or unlock the bootloader of your imoo device...

Can I purchase specific parts for my device?

Unfortunately, we do not sell specific parts.

What should I do if I received a broken phone?

Before we take you through the refund process, we would first like to apologize for the mishap and inconvenience. Return/Replacement Process: 1. Provide clear pictures of the entire parcel: pack...