Unfortunately, we do not sell specific parts.
After-Sales & Warranty
Get to know your device with guides, shopping support, and more.
order
refund
return
download app
Can I purchase specific parts for my device?
Reading next
Can I purchase specific parts for my device?
Unfortunately, we do not sell specific parts.
Related articles
Will rooting or unlocking the bootloader void my warranty?
The technical process of rooting or unlocking the bootloader does void the warranty of a imoo device. Meanwhile we strongly suggest for you to only root or unlock the bootloader of your imoo device if you are confident in your understanding of the risks involved. By accessing resources regularly unavailable to the software, you may damage your hardware during or after the procedure. Such damage is not covered under warranty. In warranty handling, we will first need to verify that any faulty behavior is unrelated to rooting/unlocking.
Learn more
What should I do if I received a broken phone?
Before we take you through the refund process, we would first like to apologize for the mishap and inconvenience.
Return/Replacement Process:
1. Provide clear pictures of the entire parcel: packaging box and phone device box.
2. Submit an application under the "order detail" page and follow the steps choosing the service type and filling the detail then submit.
3. After submitting successfully, you need to ship out the broken device. Our after-sale agents will continue the process while you wait for the feedback.