Charging & Battery
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imoo Watch Phone

I can't charge imoo Watch Phone.

1. The battery is too low. The watch needs to be charged a little longer before it can be turned on.
2. Clean the contacts of the charging base first with a toothpick or cotton swab, then try again.
3. If it doesn’t work after cleaning, check whether the temperature in your area is too low or too high; the watch battery can work at 0-35°C. When the temperature is too low or too high, the watch may not be charged due to safety considerations. Please charge the watch after heating or cooling.

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Faq / Charging & Battery / I can't charge imoo Watch Phone.

I can't charge imoo Watch Phone.

1. The battery is too low. The watch needs to be charged a little longer before it can be turned on.
2. Clean the contacts of the charging base first with a toothpick or cotton swab, then try again.
3. If it doesn’t work after cleaning, check whether the temperature in your area is too low or too high; the watch battery can work at 0-35°C. When the temperature is too low or too high, the watch may not be charged due to safety considerations. Please charge the watch after heating or cooling.
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imoo Watch Phone consumes electricity very quickly.
1. The watch is powered by the Android smart system. As is the case with cell phones, frequent use or use in weak signal areas will increase power consumption. It is recommended to charge once a day for smooth use.
2. Try again after Restore. The specific Restore operation is as follows:
Long press “On/Off” on the back of the watch and release it after the On/Off page appears. On the On/Off page, press “On/Off” for 3 seconds and "Restore" will appear. Click "Restore" and the watch will automatically repair the system and restart. After restarting, the watch can be used normally.
Note: After repair, the step count, alarm clock, SMS, Minichat history and local settings of the watch will be cleared.
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Charging is slow and imoo Watch Phone is not fully charged.
In order to protect the battery, when the temperature drops below 10°C, the charging current of the watch will be limited to about 100MA so it will not enter Quick Charge Mode, and the charging time of the watch will also be extended to 6-7 hours (it takes about 10 hours to charge Apple's similar products at the same temperature). As such, in low temperature environments without heating, it is advisable to charge it all night and use it during the day.
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How long does imoo Watch Phone take to charge? How long will it last after full charge?
It takes about an hour for the watch to fully charge. When fully charged, the watch can be used normally for one day. In the case of not being used, the watch can remain on standby for about 3 days.
Note: The data was obtained from laboratory tests, so the actual use time will vary due to factors such as use conditions, operators’ network environment, etc.
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How do I charge imoo Watch Phone?
Press and hold the “Unlock” button on the top of the watch camera. At the same time, flip the watch to a vertical position to expose the charging contacts on its back, and align the charging contacts with the metal contacts on the charging cable until the watch screen displays a charging reminder.
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