Order & Shipping

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What is the difference between Priority shipping service and Standard shipping service?

Items shipped via priority are shipped by air which results in faster delivery times. Once a parcel is shipped via priority it will take 1 – 3 business days to arrive. Standard shipping is more economically friendly and will take up to 3 – 5 business days to arrive. We strongly suggest priority shipping as it is faster and a better overall experience.

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When will my pre-order ship?

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What should I do if my parcel was been returned to the warehouse?

Once your parcel is marked as undeliverable it will be returned to the warehouse. We will process a full refund to yo...

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Can I redirect my order to a different address if my order has already shipped?

Once your order has been dispatched, address cannot be changed. If you have filled wrong address with your order, the...

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