Payment

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What happens if I'm charged twice?

Rest assured you have not been charged twice. Please contact your card issuer, as the money could be held by the bank.

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How can I obtain a receipt or invoice?

You will always receive a basic invoice via email after purchase. We can provide an official invoice in the form of a...

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When will I be charged for my order?

When paying with a credit card you will not be charged until the products have shipped. When paying with PayPal the f...

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What do I do when my online transaction fails?

There are several potential reasons: 1) A problem with the credit card; 2) Your online Payment Gateway settings 3) In...

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What is a CVV number and where can I find it?

CVV Number (“Card Verification Value”) is a 3-digit number available on the back of your credit/debit (VISA®, MasterC...

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