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How do I cancel my order?
You may contact our customer service via support@imoostore.com to cancel your order. Once your order has been proces...
Learn moreHow do I track my order?
After an order has been dispatched, you will receive a Shipment Notification Email that includes your order informat...
Learn moreWhat should I do if I received wrong or missing merchandise?
If you received wrong or missing merchandise please contact our customer support via support@imoostore.com with photo...
Learn moreHow do I turn the screen of imoo Watch Phone on/off?
Screen On: Press "On/Off" on the right side of the watch when the screen is off.Screen Off: Press “On/Off” on the rig...
Learn moreHow do I use Minichat on imoo Watch Phone?
Enter “More”, find and enter the Minichat APP, long press “Hold to Talk" in the Minichat interface to start recording...
Learn moreWhat is Class Mode of imoo Watch Phone?
In Class Mode, the watch can only tell the time and will reject all calls and messages for a certain period of time.
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