How do I submit a return / refund request?
What is the process for return and replacement?
If you are not satisfied with your imoo product(s) for any reason, you may request a return within 15 calendar days ...Learn more
If I return my device, when will I receive my refund?
If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of recei...Learn more
If I return my device, do I have to pay for shipping?
In the DOA case, we will generate a waybill code, you just need to ship out your product with the code and do not nee...Learn more